How it works
OneTap Black is a booking agent for independent operators in South Florida. You send a request, the operator accepts it, and you pay the operator directly. The answers below cover most questions.
Booking
How do I book?
Open a car, yacht or villa, choose your dates and send a request. You see the all-in total before you send it. We check availability with the operator and reply by text or email. Nothing is booked until the operator accepts.
Who am I renting from?
An independent operator. OneTap Black is a booking agent: we list the inventory, pass your request to the operator and help with details. The car, yacht or villa is provided and fulfilled by the operator, and their terms apply to your rental.
How quickly will I hear back?
We reply by text or email, usually within a couple of hours. If your dates are close, ask the concierge in the chat on this site.
What if my dates are taken?
Booked days are struck through in the date picker. If something changes between your request and the operator’s reply, we offer the closest dates or a similar car, yacht or villa.
Can I change or cancel?
Change and cancellation terms are set by each operator and sent with your confirmation. If your plans change, text the concierge and we will check the operator’s policy.
Prices and payment
What does the total include?
The rental plus every mandatory fee: cleaning, taxes, gratuity and the delivery fee if you choose delivery. The total you see is the total you pay. The refundable security deposit is the one exception, and it always appears on its own line.
When do I pay, and how?
Not when you send the request. After the operator accepts, you pay the operator directly by card. This site never asks for a card number.
What is the security deposit?
A refundable deposit that the operator collects by card. The amount is on every listing and in your quote. It is not part of your total, and the operator returns it under their terms after the rental.
Cars
Who can rent a car?
Most cars require a driver who is 25 or older, with a valid license and full-coverage insurance. The exact requirements are listed on each car, and the operator verifies them before you pay.
Can the car be delivered?
Many cars can be delivered to and collected from your hotel, residence or marina for a flat fee. The fee is added to your total when you switch delivery on. Otherwise you collect the car from the operator.
How many miles are included?
Each listing shows the daily mileage allowance under Specs. Ask the concierge about extra miles before you book.
Yachts
Are charters crewed?
Yes. Every charter includes a licensed captain and crew, and we do not list bareboat charters. Gratuity is part of the total shown.
How long can I charter for?
Most yachts offer 4, 6 and 8 hour packages, or a custom length of up to 12 hours online. For a longer charter or an overnight itinerary, text the concierge.
Where does the yacht leave from?
The departure marina is listed under Specs on each yacht. Your operator confirms the exact dock and boarding time after they accept.
Villas
When are check-in and check-out?
Check-in is from 4:00 PM and check-out is by 11:00 AM, unless the operator agrees to a different time.
Is there a minimum stay?
Many villas have a two or three night minimum. It is shown on the listing, and your quote applies it.
Are parties or events allowed?
Most villas do not allow parties or events without the operator’s written approval, and quiet hours usually start at 10:00 PM. House rules are on each listing.
Still have a question? , or plan a trip. Own a fleet? List it with us.